How do I initiate a return or exchange for my Crossbow purchase?

Start your return or exchange through our Returns Portal. Once approved, we will email a prepaid return label and instructions. Returns shipped without approval cannot be accepted.

What is Crossbow’s return policy for full‑price items?

We accept returns or exchanges on full‑price items within 14 days of delivery, provided the items are unworn, unused and have tags attached. Custom and sale items are final sale. In‑store purchases can be exchanged at the location of purchase with a receipt.

What is Crossbow’s return policy on customized products?

Custom and personalized items are final sale and not eligible for return or exchange.

Can I make changes to or cancel my order once it has been placed?

We process orders quickly. If you need to modify or cancel, email hello@shopcrossbow.com within 48 hours and our team will do their best to assist.

How do you recommend caring for or treating my Crossbow leather products?

Wipe leather with a soft cloth and apply a light conditioner every few months. Store items in a cool, dry place away from direct sunlight. Oils from your hands will create a unique patina over time, so simple care will help your belt, wallet or bag last and tell your story.

What should I do if my Crossbow leather product breaks or has an issue?

Our leather goods are built to last, and we offer repairs for issues from normal use such as stitching or hardware failure. Damage from misuse, water exposure or improper storage isn’t covered. If you need a repair, contact us with photos and we’ll advise on the best solution.

Can I order a custom Crossbow leather belt or accessory online?

Standard leather goods are available on our website. For custom or engraved pieces, email hello@shopcrossbow.com or visit a Crossbow store for a consultation.

How do you recommend caring for or treating my Crossbow hat products?

Use a hat brush to remove dust. Don’t leave your hat in a hot car or damp space. Store it upside down on its crown or hang it on a hook; avoid resting it on the brim. For travel, use a hat box to protect the shape.

What should I do if my Crossbow hat is starting to not fit quite right?

Email hello@shopcrossbow.com with photos and we’ll help assess fit or suggest adjustments. Some hats can be reshaped or resized depending on the material.

How can I order a custom Crossbow hat online or in store?

Custom hats are available in store or by email consultation. For online shopping, explore our pre‑shaped wool hats like the Idarado Hat; each is built with the same craftsmanship as our custom pieces.

How long does it take for Crossbow to ship out orders?

We hand‑pack every order in our Colorado workshop. Most orders ship within 48 hours, though custom items may take longer. You’ll receive a tracking email as soon as your package ships.

What shipping carriers does Crossbow use?

We ship via USPS or UPS. You can choose your preferred carrier at checkout.

Does Crossbow ship internationally?

Not yet. Currently we ship exclusively within the United States.

Handcrafted Leather Accessories | Crossbow Telluride

Accessories

COTTON BANDANA

MORE COLORS AVAILABLE

$24.00

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COWBOY WILD RAG

$98.00

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BEADED BOLO BOOT & HAT BAND

MORE COLORS AVAILABLE

$85.00

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Botanical Print Naturally Dyed Bandana

MORE COLORS AVAILABLE

$42.00

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ZEBRA BEAD BOOT BAND

MORE COLORS AVAILABLE

$45.00

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FRINGE LEATHER BOOT BAND

MORE COLORS AVAILABLE

$85.00

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COCORA MONET BLACK COFFEE SCARF

$40.00

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Western Playing Cards

$22.00

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BOLO HAT & BOOT BAND

MORE COLORS AVAILABLE

$110.00

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SILK BANDANA

MORE COLORS AVAILABLE

$42.00

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CLASSIC WILD RAG

MORE COLORS AVAILABLE

$72.00

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Classic Silk Bandana

MORE COLORS AVAILABLE

$88.00

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LARIAT DENIM RIBBON TIE

$28.00

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Grumpy G's Hat

MORE COLORS AVAILABLE

$48.00

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Western Key Chain

$60.00

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GOA SCARF

MORE COLORS AVAILABLE

$59.00

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Coyote Cowboy Blade

MORE COLORS AVAILABLE

from $650.00

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THE BRASS OVAL

$110.00

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CROSSBOW GIFT WRAPPING

$16.00

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THE BELT BLANK

MORE COLORS AVAILABLE

$100.00

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THE NARROW BELT

MORE COLORS AVAILABLE

$110.00

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FILSON ORIGINAL LINED GOATSKIN GLOVES

MORE COLORS AVAILABLE

$150.00

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FILSON ORIGINAL GOATSKIN GLOVES

MORE COLORS AVAILABLE

$110.00

| /

THE SKIER TRUCKER HAT

MORE COLORS AVAILABLE

$48.00

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THE HORSE TRUCKER HAT

MORE COLORS AVAILABLE

$48.00

| /

OVER-THE-CALF BOOT SOCKS (3-PACK)

MORE COLORS AVAILABLE

$30.00

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THE STANDARD BELT

MORE COLORS AVAILABLE

$110.00

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RANCH HANDS® ELKSKIN GLOVES

$85.00 $135.00

| /

MAGNETIC HAT CLIP

MORE COLORS AVAILABLE

$115.00

| /

CROSSBOW LEATHER SCARF SLIDE

MORE COLORS AVAILABLE

$55.00

| /

Tumbleweed Scarf

$72.00

| /

LEATHER PORTFOLIO

MORE COLORS AVAILABLE

from $125.00

| /

BILL FOLD WALLET

MORE COLORS AVAILABLE

$145.00

| /

Card Sleeve

MORE COLORS AVAILABLE

$110.00

| /

PASSPORT CASE

MORE COLORS AVAILABLE

$145.00

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Hats of the West Scarf

$72.00

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OIL FINISH WAX

Sold out

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VINTAGE CAST BUCKLE

MORE COLORS AVAILABLE

$65.00

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RANCH HANDS® DEERSKIN GLOVES

$55.00

| /

ROUND CROSSBOW HAT BOX

MORE COLORS AVAILABLE

$95.00

| /

BIC Bear Lighter Cover

$62.00

| /

BIC Bison Lighter Cover

$62.00

| /

BIC Thunderbird Lighter Cover

$62.00

| /

ZIPPO LIGHTER, SPECIAL EDITION

$105.00

| /

ROMAN COIN WILD RAG SLIDE

MORE COLORS AVAILABLE

from $115.00

| /

Business Card Luggage Tag

MORE COLORS AVAILABLE

$85.00

| /

KIT SANTA FE WILD RAG

MORE COLORS AVAILABLE

$90.00

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TOILETRY KIT

MORE COLORS AVAILABLE

$185.00

| /

WINSLOW BACKPACK

MORE COLORS AVAILABLE

$395.00

| /

FRINGE TASSEL KEYCHAIN

MORE COLORS AVAILABLE

$45.00

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MOUNTAIN CARD SLEEVE

MORE COLORS AVAILABLE

$65.00

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ENVELOPE CARD SLEEVE

MORE COLORS AVAILABLE

$55.00

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BAG TAG

MORE COLORS AVAILABLE

$45.00

| /

GIFT CARD

from $75.00

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HAT BRUSH

MORE COLORS AVAILABLE

$25.00

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Handcrafted Leather Accessories | Crossbow Telluride

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