How do I initiate a return or exchange for my Crossbow purchase?

Start your return or exchange through our Returns Portal. Once approved, we will email a prepaid return label and instructions. Returns shipped without approval cannot be accepted.

What is Crossbow’s return policy for full‑price items?

We accept returns or exchanges on full‑price items within 14 days of delivery, provided the items are unworn, unused and have tags attached. Custom and sale items are final sale. In‑store purchases can be exchanged at the location of purchase with a receipt.

What is Crossbow’s return policy on customized products?

Custom and personalized items are final sale and not eligible for return or exchange.

Can I make changes to or cancel my order once it has been placed?

We process orders quickly. If you need to modify or cancel, email hello@shopcrossbow.com within 48 hours and our team will do their best to assist.

How do you recommend caring for or treating my Crossbow leather products?

Wipe leather with a soft cloth and apply a light conditioner every few months. Store items in a cool, dry place away from direct sunlight. Oils from your hands will create a unique patina over time, so simple care will help your belt, wallet or bag last and tell your story.

What should I do if my Crossbow leather product breaks or has an issue?

Our leather goods are built to last, and we offer repairs for issues from normal use such as stitching or hardware failure. Damage from misuse, water exposure or improper storage isn’t covered. If you need a repair, contact us with photos and we’ll advise on the best solution.

Can I order a custom Crossbow leather belt or accessory online?

Standard leather goods are available on our website. For custom or engraved pieces, email hello@shopcrossbow.com or visit a Crossbow store for a consultation.

How do you recommend caring for or treating my Crossbow hat products?

Use a hat brush to remove dust. Don’t leave your hat in a hot car or damp space. Store it upside down on its crown or hang it on a hook; avoid resting it on the brim. For travel, use a hat box to protect the shape.

What should I do if my Crossbow hat is starting to not fit quite right?

Email hello@shopcrossbow.com with photos and we’ll help assess fit or suggest adjustments. Some hats can be reshaped or resized depending on the material.

How can I order a custom Crossbow hat online or in store?

Custom hats are available in store or by email consultation. For online shopping, explore our pre‑shaped wool hats like the Idarado Hat; each is built with the same craftsmanship as our custom pieces.

How long does it take for Crossbow to ship out orders?

We hand‑pack every order in our Colorado workshop. Most orders ship within 48 hours, though custom items may take longer. You’ll receive a tracking email as soon as your package ships.

What shipping carriers does Crossbow use?

We ship via USPS or UPS. You can choose your preferred carrier at checkout.

Does Crossbow ship internationally?

Not yet. Currently we ship exclusively within the United States.

Women's Western Apparel: Hats, Jewelry, Dresses, Boots

Women's

Crossbow x Street and Saddle Canvas Jacket

MORE COLORS AVAILABLE

$245.00

| /

Crossbow x Street and Saddle Denim Pants

MORE COLORS AVAILABLE

$230.00

| /

CROSSBOW RANCH TEE

$48.00

| /

Colt Linen Plaid Western Shirt

$195.00

| /

The 1970's Fringe Jacket

MORE COLORS AVAILABLE

$495.00

| /

CROSSBOW BRAID TANK TOP

$48.00

| /

SUEDE SHAWL VEST

MORE COLORS AVAILABLE

$495.00

| /

LEATHER SHOP JACKET

$245.00

| /

JENNIFER JEANS MID WASH

$150.00

| /

EVERYTHING! EVERYTHING! TEE

$48.00

| /

SARAH JEANS IN BLUE

$150.00

| /

WOMEN'S SUEDE TOSCANA SHEARLING COLLAR COAT

$765.00

| /

FILSON WOMEN’S MACKINAW SHEARLING CRUISER

$650.00

| /

OLIVIA JEANS IN DARK WASH

$150.00

| /

FILSON WOMEN’S KODIAK SHAWL COLLAR COAT

$649.00

| /

FILSON WOMEN'S WOOL VEST

$224.00 $295.00

| /

FILSON WOMEN'S ZIPPERED WOOL SWEATER

$269.00 $350.00

| /

FILSON WOMEN'S WOOL CARDIGAN VEST

$201.00 $269.00

| /

WOMEN'S BLANKET COAT

$375.00

| /

WOMEN'S EMBROIDERED WESTERN SHIRT

MORE COLORS AVAILABLE

$126.00 $169.00

| /

WOMEN'S EMBROIDERED SNAP SHIRT

MORE COLORS AVAILABLE

$125.00

| /

WOMEN'S KR TEAM SHIRT

MORE COLORS AVAILABLE

$80.00

| /

Colt Western Black Check Shirt

$205.00

| /

SUEDE CHORE COAT

MORE COLORS AVAILABLE

$525.00

| /

Roughout Shirt

MORE COLORS AVAILABLE

$525.00

| /

LOST TRAIL CLASSIC CLOAK

$1,595.00

| /

LOST TRAIL CROPPED FRINGE ARCHER OS

$1,795.00

| /

WHITE TSI MAYOH CROPPED FRINGE ARCHER OS

$1,795.00

| /

BEACON ROCK LULU ICELANDIC AVIATOR OS

$3,500.00

| /

Mesilla Lulu Teddy Aviator

$3,500.00

| /

SOLSTICE CANYON UNISEX CLOAK

$1,800.00

| /

MADURAI GAIA DRESS

$142.00 $204.00

| /

SIERRA WESTERN RODEO BLOUSE

Sold out

| /

CATALINA SHIRT

$500.00

| /

WESLEY RODEO JACKET

$150.00 $216.00

| /

ASPEN SHIRT

$240.00

| /

SAN FERNANDO SHIRT

$150.00

| /

TEQUILA LUPITA VEST

$168.00

| /

GYPSY SUN ELODIE VEST

$109.00 $156.00

| /

COQUELICOT PAUL VEST

$180.00

| /

STUDIO 54 JERRY PANT

$168.00

| /

TUXEDO GIOVANNI BLOUSE

$156.00

| /

CLAUDINE HORIZON DRESS

$216.00

| /

RUBY TUESDAY IKAT IRENE SKIRT

$180.00

| /

WESTERN SOUL PATTI BLOUSE

$168.00

| /

ARDECHE RAQUEL BLOUSE

$168.00

| /

RIBBON TALES LORRAINE BLOUSE

$156.00

| /

BELLA CARELESS WHISPER BLOUSE

$168.00

| /

MADURAI CAMILLA BLOUSE

$157.00 $168.00

| /

AMRIT NOIDA BLOUSE

$156.00

| /

BOLO HAT & BOOT BAND

MORE COLORS AVAILABLE

$110.00

| /

SILK BANDANA

MORE COLORS AVAILABLE

$42.00

| /

CLASSIC WILD RAG

MORE COLORS AVAILABLE

$72.00

| /

COCORA MONET BLACK COFFEE SCARF

$40.00

| /

Classic Silk Bandana

MORE COLORS AVAILABLE

$88.00

| /

FILSON WOMEN'S WORK JEANS

Sold out

| /

FILSON WOMEN'S RANGELAND FLANNEL

$98.00

| /

FILSON WOMEN'S DENIM BARN COAT

$295.00

| /

The Buckshot Jacket

$545.00

| /

COLT PERFORMANCE WESTERN SHOW SHIRT

$185.00

| /

Hand-Stitched Shawl Vest

MORE COLORS AVAILABLE

Sold out

| /

COLT WHITE LINEN WESTERN SHIRT

$195.00

| /

Colt Denim Western Shirt

MORE COLORS AVAILABLE

$195.00

| /

LARIAT DENIM RIBBON TIE

$28.00

| /

CIRO FIREWORK DRESS

$216.00

| /

CLASSIC COWBOY SHIT T-SHIRT

MORE COLORS AVAILABLE

$48.00

| /

GOA SCARF

MORE COLORS AVAILABLE

$59.00

| /

CROCHET CROP TOP WITH STRAPS

MORE COLORS AVAILABLE

Sold out

| /

FILSON WOMEN'S FIELD JAC-SHIRT

MORE COLORS AVAILABLE

from $135.00

| /

FILSON WOMEN'S HERITAGE COTTON CRUISER

MORE COLORS AVAILABLE

from $138.00

| /

WOMEN'S FIELD CAMP SHORTS

$45.00 $150.00

| /

WOMEN'S SHORT SLEEVE TWILL CAMP SHIRT

MORE COLORS AVAILABLE

$30.00 $98.00

| /

WOMEN'S LIGHT WEIGHT ALASKAN GUIDE SHIRT

MORE COLORS AVAILABLE

$41.00 $135.00

| /

WYETH TRAIL TAN CLASSIC CLOAK

$1,595.00

| /

JASMINE SOUR-EUGENIE DRESS

from $70.00

| /

OCEANO MARE-BARICCO VEST

from $70.00

| /

ES CAVALLET-NESTOR-PAREO

$35.00 $132.00

| /

OCEANO MARE-GAIA BLOUSE

from $88.00

| /

ARCACHON-DELPHINE VEST

Sold out

| /

SANTA ANA SHIRT

$230.00

| /

SANTA BARBARA SHIRT

$240.00

| /

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Women's Western Apparel: Hats, Jewelry, Dresses, Boots | Crossbow Telluride

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