How do I initiate a return or exchange for my Crossbow purchase?

Start your return or exchange through our Returns Portal. Once approved, we will email a prepaid return label and instructions. Returns shipped without approval cannot be accepted.

What is Crossbow’s return policy for full‑price items?

We accept returns or exchanges on full‑price items within 14 days of delivery, provided the items are unworn, unused and have tags attached. Custom and sale items are final sale. In‑store purchases can be exchanged at the location of purchase with a receipt.

What is Crossbow’s return policy on customized products?

Custom and personalized items are final sale and not eligible for return or exchange.

Can I make changes to or cancel my order once it has been placed?

We process orders quickly. If you need to modify or cancel, email hello@shopcrossbow.com within 48 hours and our team will do their best to assist.

How do you recommend caring for or treating my Crossbow leather products?

Wipe leather with a soft cloth and apply a light conditioner every few months. Store items in a cool, dry place away from direct sunlight. Oils from your hands will create a unique patina over time, so simple care will help your belt, wallet or bag last and tell your story.

What should I do if my Crossbow leather product breaks or has an issue?

Our leather goods are built to last, and we offer repairs for issues from normal use such as stitching or hardware failure. Damage from misuse, water exposure or improper storage isn’t covered. If you need a repair, contact us with photos and we’ll advise on the best solution.

Can I order a custom Crossbow leather belt or accessory online?

Standard leather goods are available on our website. For custom or engraved pieces, email hello@shopcrossbow.com or visit a Crossbow store for a consultation.

How do you recommend caring for or treating my Crossbow hat products?

Use a hat brush to remove dust. Don’t leave your hat in a hot car or damp space. Store it upside down on its crown or hang it on a hook; avoid resting it on the brim. For travel, use a hat box to protect the shape.

What should I do if my Crossbow hat is starting to not fit quite right?

Email hello@shopcrossbow.com with photos and we’ll help assess fit or suggest adjustments. Some hats can be reshaped or resized depending on the material.

How can I order a custom Crossbow hat online or in store?

Custom hats are available in store or by email consultation. For online shopping, explore our pre‑shaped wool hats like the Idarado Hat; each is built with the same craftsmanship as our custom pieces.

How long does it take for Crossbow to ship out orders?

We hand‑pack every order in our Colorado workshop. Most orders ship within 48 hours, though custom items may take longer. You’ll receive a tracking email as soon as your package ships.

What shipping carriers does Crossbow use?

We ship via USPS or UPS. You can choose your preferred carrier at checkout.

Does Crossbow ship internationally?

Not yet. Currently we ship exclusively within the United States.

EXCHANGE CATALOG– Crossbow

EXCHANGE CATALOG

THE HORSE TRUCKER HAT

MORE COLORS AVAILABLE

$48.00

| /

THE IDARADO HAT

MORE COLORS AVAILABLE

$245.00

| /

3-WAY FRINGE SIDEKICK

MORE COLORS AVAILABLE

$325.00

| /

THE SKIER TRUCKER HAT

MORE COLORS AVAILABLE

$48.00

| /

THE BELMONT HAT

MORE COLORS AVAILABLE

$245.00

| /

THE RANGE HAT

MORE COLORS AVAILABLE

$195.00

| /

POT HANDLE HOLDER

MORE COLORS AVAILABLE

$55.00

| /

CLASSIC COWBOY SHIT T-SHIRT

MORE COLORS AVAILABLE

$48.00

| /

THE ANNIE

MORE COLORS AVAILABLE

$375.00

| /

HIP POUCH

MORE COLORS AVAILABLE

$245.00

| /

TELLURIDE PICK AXE PIN

from $155.00

| /

HAT BRUSH

MORE COLORS AVAILABLE

$25.00

| /

BEADED HAT BAND

MORE COLORS AVAILABLE

$165.00

| /

BEADED GLASS HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

PETITE BEADED HAT BAND

MORE COLORS AVAILABLE

$145.00

| /

HORSEHAIR HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

MAGNETIC HAT CLIP

MORE COLORS AVAILABLE

$115.00

| /

CROSSBOW CANDLE

$48.00

| /

COWBOY WILD RAG

from $68.00

| /

GIFT CARD

from $75.00

| /

THE KINGSTON MINI

MORE COLORS AVAILABLE

$345.00

| /

CROSSBOW HAT JACK

$35.00

| /

KIT SANTA FE WILD RAG

MORE COLORS AVAILABLE

Sold out

| /

INDIO HAT

$195.00

| /

Roughout Shirt

MORE COLORS AVAILABLE

$525.00

| /

ROUND CROSSBOW HAT BOX

MORE COLORS AVAILABLE

$95.00

| /

BEADED METAL HAT BAND

MORE COLORS AVAILABLE

from $95.00

| /

ENVELOPE CARD SLEEVE

MORE COLORS AVAILABLE

$55.00

| /

CROSSBOW LEATHER SCARF SLIDE

MORE COLORS AVAILABLE

$55.00

| /

TOILETRY KIT

MORE COLORS AVAILABLE

$185.00

| /

THE JAMIE

MORE COLORS AVAILABLE

from $345.00

| /

Small Bezel Chain Hat Band

MORE COLORS AVAILABLE

$195.00

| /

Card Sleeve

MORE COLORS AVAILABLE

$110.00

| /

HAT KNIFE

$65.00

| /

CROSSBOW GIFT WRAPPING

$16.00

| /

CIRCLE COASTERS

MORE COLORS AVAILABLE

$55.00

| /

COTTON BANDANA

MORE COLORS AVAILABLE

$24.00

| /

The 1970's Fringe Jacket

MORE COLORS AVAILABLE

$495.00

| /

SUEDE CHORE COAT

MORE COLORS AVAILABLE

$525.00

| /

THE KINGSTON

MORE COLORS AVAILABLE

$425.00

| /

Grumpy G's Hat

MORE COLORS AVAILABLE

$28.00 $48.00

| /

BILL FOLD WALLET

MORE COLORS AVAILABLE

$145.00

| /

SUEDE SHAWL VEST

MORE COLORS AVAILABLE

$495.00

| /

CROSSBOW MATCHBOX

$15.00

| /

OVER-THE-CALF BOOT SOCKS (3-PACK)

MORE COLORS AVAILABLE

$30.00

| /

WATER SNAKE HAT BAND

MORE COLORS AVAILABLE

$76.00

| /

THE ABBY

MORE COLORS AVAILABLE

$395.00

| /

Small Horseshoe Hat Pin

from $125.00

| /

THE MIMI BACKPACK

MORE COLORS AVAILABLE

$395.00

| /

LARGE CATCH ALL DISH

MORE COLORS AVAILABLE

$80.00

| /

MILO MAKEUP POUCH

MORE COLORS AVAILABLE

$145.00

| /

CLASSIC WILD RAG

MORE COLORS AVAILABLE

$72.00

| /

FRINGE TASSEL KEYCHAIN

MORE COLORS AVAILABLE

$45.00

| /

BOLO HAT & BOOT BAND

MORE COLORS AVAILABLE

$110.00

| /

ZIPPO LIGHTER, SPECIAL EDITION

from $105.00

| /

Kids Fringed Vest

MORE COLORS AVAILABLE

$145.00

| /

Mini Horseshoe Hat Pin

from $95.00

| /

AGAVE CONCHO HAT BAND

$185.00

| /

MOUNTAIN CARD SLEEVE

MORE COLORS AVAILABLE

Sold out

| /

SQUARE COASTERS

MORE COLORS AVAILABLE

$55.00

| /

COWBOY TOOTHPICK

$68.00

| /

Rectangle Jasper on Leather Hat Band

$245.00

| /

PASSPORT CASE

MORE COLORS AVAILABLE

$145.00

| /

MASON JAR MUG

MORE COLORS AVAILABLE

$65.00

| /

Hats of the West Scarf

$72.00

| /

OSTRICH LEATHER HAT BAND

$185.00

| /

Diamond-Shaped Smoky Quartz and Leather Hat Band

$265.00

| /

LEATHER JOURNAL COVER

$165.00

| /

STINGRAY LEATHER HAT BAND

from $95.00

| /

LEATHER HAT BOX

MORE COLORS AVAILABLE

$650.00

| /

WINSLOW BACKPACK

MORE COLORS AVAILABLE

$395.00

| /

ZEBRA BEAD BOOT BAND

MORE COLORS AVAILABLE

$45.00

| /

THE JOLENE

MORE COLORS AVAILABLE

$395.00

| /

Business Card Luggage Tag

MORE COLORS AVAILABLE

$85.00

| /

BAG TAG

MORE COLORS AVAILABLE

$45.00

| /

FILSON TIN CLOTH SHORT LINED CRUISER JACKET

MORE COLORS AVAILABLE

$350.00

| /

FRINGE LEATHER BOOT BAND

MORE COLORS AVAILABLE

$85.00

| /

THE CARTWRIGHT

MORE COLORS AVAILABLE

$375.00

| /

THE DOC

MORE COLORS AVAILABLE

from $375.00

| /

ROUDY HAT BAND

$225.00

| /

LARGE BEZEL CHAIN HAT BAND

MORE COLORS AVAILABLE

from $165.00

| /

STAR CONCHO HAT BAND

$185.00

| /

THE BRIM BITER®

Sold out

| /

STERLING CONCHO BOLO TIE

MORE COLORS AVAILABLE

from $155.00

| /

TECOVAS BASICS CARE KIT

$85.00

| /

PYTHON LEATHER HAT BAND

$145.00

| /

Crossbow x Street and Saddle Canvas Jacket

MORE COLORS AVAILABLE

$245.00

| /

Tumbleweed Scarf

$72.00

| /

Crossbow x Street and Saddle Denim Pants

MORE COLORS AVAILABLE

$230.00

| /

LEATHER PORTFOLIO

MORE COLORS AVAILABLE

from $125.00

| /

VINTAGE CAST BUCKLE

MORE COLORS AVAILABLE

$65.00

| /

CERAMIC DISC HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

CROSSBOW RANCH TEE

$48.00

| /

CROSSBOW CLASSIC T-SHIRT

$48.00

| /

BEADED BOLO BOOT & HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

HEXAGONAL COASTERS

MORE COLORS AVAILABLE

$55.00

| /

JENNIFER JEANS MID WASH

$95.00 $150.00

| /

RANCH HANDS® DEERSKIN GLOVES

$55.00

| /

FRINGED LEATHER BELT

MORE COLORS AVAILABLE

$475.00

| /

SILK BANDANA

MORE COLORS AVAILABLE

$42.00

| /

THE EARL

MORE COLORS AVAILABLE

$325.00

| /

OLIVIA JEANS IN DARK WASH

$95.00 $150.00

| /

Kids Suede Vest

MORE COLORS AVAILABLE

$145.00

| /

FILSON ORIGINAL GOATSKIN GLOVES

MORE COLORS AVAILABLE

$110.00

| /

MEN'S VINTAGE WEIGHT SAWTOOTH COTTON PEARL SNAP

MORE COLORS AVAILABLE

$95.00

| /

Colt Linen Plaid Western Shirt

$195.00

| /

SHEARLING FUR COLLAR

MORE COLORS AVAILABLE

$125.00

| /

MEN'S SAWTOOTH OXFORD PEARL SNAP

$98.00

| /

LIZARD LEATHER HAT BAND

$115.00

| /

BIC Thunderbird Lighter Cover

$62.00

| /

THE LORETTA

$445.00

| /

Baby Moccasin

MORE COLORS AVAILABLE

$85.00

| /

SARAH JEANS IN BLUE

$95.00 $150.00

| /

WOMEN'S EMBROIDERED WESTERN SHIRT

MORE COLORS AVAILABLE

$126.00 $169.00

| /

THE ANNIE MONARCH

$375.00

| /

STAMPED SILVER AND TURQUOISE SCARF SLIDE

$125.00

| /

Classic Silk Bandana

MORE COLORS AVAILABLE

$88.00

| /

THE STANDARD BELT

MORE COLORS AVAILABLE

$110.00

| /

THE RYAN BACKPACK

MORE COLORS AVAILABLE

$495.00

| /

MEN'S DENVER SHIRT

MORE COLORS AVAILABLE

$110.00

| /

GOA SCARF

MORE COLORS AVAILABLE

$59.00

| /

THE EMMIT

MORE COLORS AVAILABLE

from $465.00

| /

Western Key Chain

$60.00

| /

Colt Denim Western Shirt

MORE COLORS AVAILABLE

$195.00

| /

FILSON WOMEN'S WOOL VEST

$224.00 $295.00

| /

OIL FINISH WAX

Sold out

| /

BIC Bison Lighter Cover

$62.00

| /

CROSSBOW BRAID TANK TOP

$48.00

| /

Botanical Print Naturally Dyed Bandana

MORE COLORS AVAILABLE

$42.00

| /

THE ANNIE SUEDE

MORE COLORS AVAILABLE

$375.00

| /

LEATHER SHOP JACKET

$245.00

| /

FILSON WOMEN'S ZIPPERED WOOL SWEATER

$269.00 $350.00

| /

EVERYTHING! EVERYTHING! TEE

$48.00

| /

MEN'S KR TEAM SHIRT

MORE COLORS AVAILABLE

$56.00 $80.00

| /

The Buckshot Jacket

$545.00

| /

MEN'S BOLERO JACKET

MORE COLORS AVAILABLE

$145.00 $200.00

| /

SPUR PIN IN GOLD

from $165.00

| /

THE MAGGIE

$285.00 $345.00

| /

DILLON JEANS

$65.00 $99.00

| /

WOMEN'S EMBROIDERED SNAP SHIRT

MORE COLORS AVAILABLE

$85.00 $125.00

| /

Western Denim Snap Shirt

MORE COLORS AVAILABLE

$100.00

| /

LONGHORN WATER BUFFALO PIN

MORE COLORS AVAILABLE

from $275.00

| /

BIC Bear Lighter Cover

$62.00

| /

MAGNETIC HORSESHOE NAIL PIN

Sold out

| /

The Teardrop Palm Leaf Hat

$185.00

| /

Coyote Cowboy Blade

MORE COLORS AVAILABLE

from $650.00

| /

STAMPED SILVER SCARF SLIDE

$85.00

| /

MEN'S SAN FERNANDO SHIRT

MORE COLORS AVAILABLE

$150.00

| /

Classic Western Denim Snap Shirt

MORE COLORS AVAILABLE

from $100.00

| /

LEATHER LAPTOP CASE

MORE COLORS AVAILABLE

$95.00

| /

THE CAMILLE BACKPACK

$545.00

| /

HARPER RED LION DRESS

$204.00

| /

MAGNET HAT FEATHERS

$135.00

| /

Colt Western Black Check Shirt

$205.00

| /

THE ALCHEMISTRESS TELLURIDE TINTYPES

$350.00

| /

SHENOA BAG

$345.00

| /

AMRIT NOIDA BLOUSE

$156.00

| /

STUDIO 54 JERRY PANT

$100.00 $168.00

| /

WOMEN'S SHORT SLEEVE TWILL CAMP SHIRT

MORE COLORS AVAILABLE

$30.00 $98.00

| /

WESTERN STRETCH SNAP SHIRT

MORE COLORS AVAILABLE

$110.00

| /

SPUR PIN IN SILVER

from $118.00

| /

CLAUDINE HORIZON DRESS

$216.00

| /

WESLEY RODEO JACKET

$150.00 $216.00

| /

SAN FERNANDO SHIRT

$95.00 $150.00

| /

ARDECHE RAQUEL BLOUSE

$115.00 $168.00

| /

GYPSY SUN ELODIE VEST

$109.00 $156.00

| /

CLASSIC WESTERN BUTTON-DOWN

MORE COLORS AVAILABLE

$110.00

| /

THE BROKEN ARROW BRIM BITER®

Sold out

| /

THE NARROW BELT

MORE COLORS AVAILABLE

$110.00

| /

RUBY TUESDAY IKAT IRENE SKIRT

$120.00 $180.00

| /

CROSSBOW TURQUOISE OVAL RING

Sold out

| /

BIC T-Bird Lighter Cover

$65.00

| /

BIC Scalloped Lighter Cover

$65.00

| /

MEN'S SAN JUAN SHIRT

$150.00

| /

THE SADIE BRAID

$395.00

| /

The Cowgirl Palm Leaf Hat

$185.00

| /

FILSON WOMEN'S HERITAGE COTTON CRUISER

MORE COLORS AVAILABLE

from $138.00

| /

Monogram Twill Shirt

MORE COLORS AVAILABLE

$125.00

| /

KIGER DENIM JACKET

$175.00

| /

CIRO FIREWORK DRESS

$216.00

| /

WOMEN'S KR TEAM SHIRT

MORE COLORS AVAILABLE

$56.00 $80.00

| /

THE MARION

$245.00 $385.00

| /

LARIAT DENIM RIBBON TIE

$28.00

| /

Denim Leather Shop Jacket

$185.00

| /

Monogram Western Denim Snap

$145.00

| /

SHADOW BOX BOLO CHOKER

$215.00

| /

CONCHO ACCORDION WALLET

MORE COLORS AVAILABLE

$195.00

| /

COPPER COWBOY TOOTHPICK

$52.00

| /

COCORA MONET BLACK COFFEE SCARF

$40.00

| /

FILSON SPOKANE INSULATED CRUISER

$268.80 $449.00

| /

Columbine Denim Snap Shirt

$145.00

| /

SANTA BARBARA SHIRT

Sold out

| /

TUXEDO GIOVANNI BLOUSE

$95.00 $156.00

| /

WOMEN'S FIELD CAMP SHORTS

$45.00 $150.00

| /

THE CODY

$385.00

| /

COSTANZA VINTAGE LACE TOP

$235.00

| /

FLOWER BOLO CHOKER

$165.00

| /

THE JAMIE SUEDE

$345.00

| /

COLT PERFORMANCE WESTERN SHOW SHIRT

$115.00 $185.00

| /

HIGH NECK CUTOUT DRESS

MORE COLORS AVAILABLE

$315.00

| /

Telluride Barn Coat

$325.00

| /

SANTA ANA SHIRT

$230.00

| /

SWIFTWATER RAIN JACKET

$188.00 $245.00

| /

CATALINA SHIRT

Sold out

| /

WYETH TRAIL TAN CLASSIC CLOAK

Sold out

| /

THE BELT BLANK

MORE COLORS AVAILABLE

$100.00

| /

Trillium Barn Coat

$325.00

| /

BRAHMA SAMARKAND PANT

$295.00

| /

Fenceline Ranch Jacket

$225.00

| /

WOMEN'S LEGEND DENIM JACKET WITH FLANNEL LINING

$225.00

| /

MEN'S RENO SHIRT

MORE COLORS AVAILABLE

$150.00

| /

WHITE BUFFALO OVAL RING

$145.00

| /

STERLING SUNFLOWER SINGLE DROP EARRING

$165.00

| /

BIG SKY DOWN JACKET

$258.00 $369.00

| /

BOZEMAN DOWN VEST

$195.00 $295.00

| /

The Cattleman Palm Leaf

$185.00

| /

COWGIRL NECKLACE

$95.00 $140.00

| /

ARIZONA AMELIA DRESS

$315.00

| /

SHANIA DRESS

$135.00

| /

LONG STERLING SUNFLOWER EARRING

$295.00

| /

RANCHER RING

Sold out

| /

ES CAVALLET-NESTOR-PAREO

$35.00 $132.00

| /

The Buckaroo Palm Leaf

$185.00

| /

FILSON WOMEN’S KODIAK SHAWL COLLAR COAT

$435.00 $649.00

| /

LOST TRAIL CLASSIC CLOAK

Sold out

| /

LEA WILD IRIS SKIRT

$265.00

| /

Fenceline Fleece Lined Jacket

$285.00

| /

LORETTA DRESS

$195.00

| /

The Alamosa Weekender

Sold out

| /

OVAL BOLO CHOKER

Sold out

| /

LONG OVAL HAT BAND

$225.00

| /

TURQUOISE SIGNET RING

$365.00

| /

TURQUOISE SHADOW BOX RING

$195.00

| /

STERLING SPUR EARRING

$295.00

| /

Sterling Silver Barbed Wire Hat Stick Pin

$140.00

| /

MANUELA PACIFIC CASHMERE DRESS

$285.00

| /

The Arapahoe Weekender

Sold out

| /

Siete Earrings

Sold out

| /

Vintage 1950s Navajo Naja Necklace

Sold out

| /

The Chaffee Weekender

Sold out

| /

The Crowley Weekender

Sold out

| /

LOST TRAIL CROPPED FRINGE ARCHER OS

Sold out

| /

WHITE TSI MAYOH CROPPED FRINGE ARCHER OS

Sold out

| /

FILSON WOMEN'S WOOL CARDIGAN VEST

$201.00 $269.00

| /

The Cortez Weekender

$1,450.00

| /

The Taylor Weekender

$1,450.00

| /

Independent Ironware Plancha Plate

$185.00

| /

Independent Ironware Searing Press

$95.00

| /

COTTON MIDI SKIRT

$295.00

| /

ARIZONA THELMA SHIRT

$285.00

| /

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