How do I initiate a return or exchange for my Crossbow purchase?

Start your return or exchange through our Returns Portal. Once approved, we will email a prepaid return label and instructions. Returns shipped without approval cannot be accepted.

What is Crossbow’s return policy for full‑price items?

We accept returns or exchanges on full‑price items within 14 days of delivery, provided the items are unworn, unused and have tags attached. Custom and sale items are final sale. In‑store purchases can be exchanged at the location of purchase with a receipt.

What is Crossbow’s return policy on customized products?

Custom and personalized items are final sale and not eligible for return or exchange.

Can I make changes to or cancel my order once it has been placed?

We process orders quickly. If you need to modify or cancel, email hello@shopcrossbow.com within 48 hours and our team will do their best to assist.

How do you recommend caring for or treating my Crossbow leather products?

Wipe leather with a soft cloth and apply a light conditioner every few months. Store items in a cool, dry place away from direct sunlight. Oils from your hands will create a unique patina over time, so simple care will help your belt, wallet or bag last and tell your story.

What should I do if my Crossbow leather product breaks or has an issue?

Our leather goods are built to last, and we offer repairs for issues from normal use such as stitching or hardware failure. Damage from misuse, water exposure or improper storage isn’t covered. If you need a repair, contact us with photos and we’ll advise on the best solution.

Can I order a custom Crossbow leather belt or accessory online?

Standard leather goods are available on our website. For custom or engraved pieces, email hello@shopcrossbow.com or visit a Crossbow store for a consultation.

How do you recommend caring for or treating my Crossbow hat products?

Use a hat brush to remove dust. Don’t leave your hat in a hot car or damp space. Store it upside down on its crown or hang it on a hook; avoid resting it on the brim. For travel, use a hat box to protect the shape.

What should I do if my Crossbow hat is starting to not fit quite right?

Email hello@shopcrossbow.com with photos and we’ll help assess fit or suggest adjustments. Some hats can be reshaped or resized depending on the material.

How can I order a custom Crossbow hat online or in store?

Custom hats are available in store or by email consultation. For online shopping, explore our pre‑shaped wool hats like the Idarado Hat; each is built with the same craftsmanship as our custom pieces.

How long does it take for Crossbow to ship out orders?

We hand‑pack every order in our Colorado workshop. Most orders ship within 48 hours, though custom items may take longer. You’ll receive a tracking email as soon as your package ships.

What shipping carriers does Crossbow use?

We ship via USPS or UPS. You can choose your preferred carrier at checkout.

Does Crossbow ship internationally?

Not yet. Currently we ship exclusively within the United States.

Products– Crossbow

Products

14k ROSE GOLD COYPU SKULL RING WITH RUBIES

$325.00 $425.00

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1940's Navajo Oxbow Turquoise Squash Blossom Necklace

$4,400.00

| /

3-WAY FRINGE SIDEKICK

MORE COLORS AVAILABLE

$325.00

| /

75-Stone Zuni Needle Point Turquoise Necklace

$1,650.00

| /

AGAVE CONCHO HAT BAND

$185.00

| /

AMRIT NOIDA BLOUSE

$156.00

| /

ARCACHON-DELPHINE VEST

from $88.00

| /

ARDECHE RAQUEL BLOUSE

$168.00

| /

ASPEN SHIRT

$230.00

| /

Baby Moccasin

MORE COLORS AVAILABLE

$85.00

| /

BAG TAG

MORE COLORS AVAILABLE

$45.00

| /

BASKETWEAVE BELT

MORE COLORS AVAILABLE

$215.00

| /

BEACON ROCK CLASSIC CLOAK

$1,595.00

| /

BEACON ROCK LULU ICELANDIC AVIATOR OS

$3,500.00

| /

BEADED BOLO BOOT & HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

BEADED GLASS HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

BEADED HAT BAND

MORE COLORS AVAILABLE

$165.00

| /

BEADED METAL HAT BAND

MORE COLORS AVAILABLE

from $95.00

| /

BELLA CARELESS WHISPER BLOUSE

$168.00

| /

BIC Bear Lighter Cover

$62.00

| /

BIC Bison Lighter Cover

$62.00

| /

BIC Scalloped Lighter Cover

$65.00

| /

BIC T-Bird Lighter Cover

$65.00

| /

BIC Telluride Pickaxe & Mountain Lighter Cover

$65.00

| /

BIC Thunderbird Lighter Cover

$62.00

| /

BIDART STRIPES-DODO BLOUSE

$86.00 $175.00

| /

BIG SKY DOWN JACKET

$369.00

| /

BILL FOLD WALLET

MORE COLORS AVAILABLE

$145.00

| /

BLACK LOS OJOS CLASSIC CLOAK OS

$1,595.00

| /

BOLO HAT & BOOT BAND

MORE COLORS AVAILABLE

$110.00

| /

Botanical Print Naturally Dyed Bandana

MORE COLORS AVAILABLE

$42.00

| /

BOZEMAN DOWN VEST

$295.00

| /

BRAIDED CROSS HAT BAND & NECKLACE

MORE COLORS AVAILABLE

$325.00

| /

Business Card Luggage Tag

MORE COLORS AVAILABLE

$85.00

| /

Card Sleeve

MORE COLORS AVAILABLE

$110.00

| /

CATALINA SHIRT

$500.00

| /

CERAMIC DISC HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

CHÂTEAU CASILDA VEST

$180.00

| /

CIRCLE COASTERS

MORE COLORS AVAILABLE

$55.00

| /

CIRO FIREWORK DRESS

$216.00

| /

CLAIRE DELUNE LUCIA PANT

$168.00

| /

CLAIRE DELUNE NADINE TOP

$144.00

| /

CLASSIC COWBOY SHIT T-SHIRT

MORE COLORS AVAILABLE

$48.00

| /

Classic Silk Bandana

MORE COLORS AVAILABLE

$88.00

| /

CLASSIC WILD RAG

MORE COLORS AVAILABLE

$72.00

| /

CLAUDINE HORIZON DRESS

$216.00

| /

CLOTILDE SATIN STAR BLOUSE

$168.00

| /

COCORA MONET BLACK COFFEE SCARF

$40.00

| /

COHIBA BEBO BLOUSE

$180.00

| /

Colt Denim Western Shirt

MORE COLORS AVAILABLE

$195.00

| /

Colt Linen Plaid Western Shirt

$195.00

| /

COLT PERFORMANCE WESTERN SHOW SHIRT

$185.00

| /

Colt Western Black Check Shirt

$205.00

| /

COLT WHITE LINEN WESTERN SHIRT

$195.00

| /

CONCHO ACCORDION WALLET

MORE COLORS AVAILABLE

$195.00

| /

CONCHO CLIP KEYCHAIN

MORE COLORS AVAILABLE

$45.00

| /

COPPER COWBOY TOOTHPICK

$52.00

| /

COQUELICOT PAUL VEST

$180.00

| /

CORRAL MEN'S VINTAGE GOLDEN EMBROIDERY WESTERN BOOTS

from $145.00

| /

COTTON BANDANA

MORE COLORS AVAILABLE

$24.00

| /

Cowboy Coffee Magazine

$24.00

| /

COWBOY TOOTHPICK

$68.00

| /

COWBOY WILD RAG

$98.00

| /

COWGIRL NECKLACE

$140.00

| /

Coyote Cowboy Blade

MORE COLORS AVAILABLE

from $650.00

| /

CROCHET CROP TOP WITH STRAPS

MORE COLORS AVAILABLE

from $60.00

| /

CROSSBOW BRAID TANK TOP

$48.00

| /

CROSSBOW CANDLE

$48.00

| /

CROSSBOW CLASSIC T-SHIRT

$48.00

| /

CROSSBOW GIFT WRAPPING

$16.00

| /

Crossbow Hat Jack

$35.00

| /

CROSSBOW LEATHER SCARF SLIDE

MORE COLORS AVAILABLE

$55.00

| /

CROSSBOW MATCHBOX

$15.00

| /

CROSSBOW RANCH TEE

$48.00

| /

CROSSBOW TURQUOISE OVAL RING

Sold out

| /

Crossbow x Street and Saddle Denim Jacket

MORE COLORS AVAILABLE

$245.00

| /

Crossbow x Street and Saddle Denim Pants

MORE COLORS AVAILABLE

$230.00

| /

CUBAN SCHIFFLI-OMARA BLOUSE

from $147.00

| /

Diamond-Shaped Smoky Quartz and Leather Hat Band

$265.00

| /

DILLON JEANS

$99.00

| /

EMBOSS

$25.00

| /

ENVELOPE CARD SLEEVE

MORE COLORS AVAILABLE

$55.00

| /

ES CAVALLET-NESTOR-PAREO

$66.00 $132.00

| /

EVERYTHING! EVERYTHING! TEE

$48.00

| /

FILSON FIELD JAC-SHIRT

$225.00

| /

FILSON FLEECE LINED JAC-SHIRT

MORE COLORS AVAILABLE

$225.00

| /

FILSON INSULATED FLANNEL SHIRT

MORE COLORS AVAILABLE

$195.00

| /

FILSON MACKINAW WOOL JAC-SHIRT

MORE COLORS AVAILABLE

from $329.00

| /

FILSON ORIGINAL GOATSKIN GLOVES

MORE COLORS AVAILABLE

$110.00

| /

FILSON ORIGINAL LINED GOATSKIN GLOVES

MORE COLORS AVAILABLE

$150.00

| /

FILSON SAFARI CLOTH JACKET

MORE COLORS AVAILABLE

from $185.00

| /

FILSON SPOKANE INSULATED CRUISER

$449.00

| /

FILSON TIN CLOTH SHORT LINED CRUISER JACKET

MORE COLORS AVAILABLE

$350.00

| /

FILSON WASHED SHORT SLEEVE FEATHER CLOTH SHIRT

MORE COLORS AVAILABLE

Sold out

| /

FILSON WOMEN'S BLANKET WOOL OVERSHIRT

$395.00

| /

FILSON WOMEN'S DENIM BARN COAT

$295.00

| /

FILSON WOMEN'S FIELD JAC-SHIRT

MORE COLORS AVAILABLE

from $135.00

| /

FILSON WOMEN'S HERITAGE COTTON CRUISER

MORE COLORS AVAILABLE

$276.00 $395.00

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FILSON WOMEN'S RANGELAND FLANNEL

$98.00

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FILSON WOMEN'S WOOL CARDIGAN VEST

$269.00

| /

FILSON WOMEN'S WOOL VEST

$295.00

| /

FILSON WOMEN'S WORK JEANS

$275.00

| /

FILSON WOMEN'S ZIPPERED WOOL SWEATER

$350.00

| /

FILSON WOMEN’S KODIAK SHAWL COLLAR COAT

$649.00

| /

FILSON WOMEN’S MACKINAW SHEARLING CRUISER

$650.00

| /

FIRESIDE FULL-ZIP SWEATER

$249.00

| /

FLAMENCA-TRIANA DRESS

$143.00 $285.00

| /

FLOWER BOLO CHOKER

$165.00

| /

FRINGE LEATHER BOOT BAND

MORE COLORS AVAILABLE

$85.00

| /

FRINGE TASSEL KEYCHAIN

MORE COLORS AVAILABLE

$45.00

| /

FRINGED LEATHER BELT

$475.00

| /

GIFT CARD

from $75.00

| /

GOA SCARF

MORE COLORS AVAILABLE

$59.00

| /

Grumpy G's Hat

MORE COLORS AVAILABLE

$48.00

| /

GYPSY SUN ELODIE VEST

$156.00

| /

Hand-Stitched Shawl Vest

MORE COLORS AVAILABLE

Sold out

| /

HAT BRUSH

MORE COLORS AVAILABLE

$25.00

| /

HAT FEATHER PIN

$75.00

| /

HAT KNIFE

$65.00

| /

Hats of the West Scarf

$72.00

| /

HEXAGONAL COASTERS

MORE COLORS AVAILABLE

$55.00

| /

HIP POUCH

MORE COLORS AVAILABLE

$245.00

| /

HORSEHAIR HAT BAND

MORE COLORS AVAILABLE

$85.00

| /

HOUNDSTOOTH COLT WESTERN SHIRT

from $160.00

| /

HUNTSVILLE BUCKLE

$485.00

| /

INDIO HAT

$195.00

| /

JACKIE BOIS DE BOULOGNE BLAZER

$245.00

| /

JASMINE SOUR-EUGENIE DRESS

$143.00 $285.00

| /

JASMINE-ANTONIA DRESS

$265.00

| /

JENNIFER JEANS MID WASH

$150.00

| /

Jill Rikkers Silver and Green Turquoise Hat Band

$3,600.00

| /

Jill Rikkers Silver and Turquoise Basketweave Hat Band

$3,200.00

| /

Jill Rikkers Twisted Silver Hat Band

$800.00

| /

JOLENE GOLDEN COWBOY BLOUSE

$168.00

| /

Kids Fringed Vest

MORE COLORS AVAILABLE

$145.00

| /

Kids Suede Vest

MORE COLORS AVAILABLE

$145.00

| /

KIT SANTA FE WILD RAG

MORE COLORS AVAILABLE

$90.00

| /

LARGE BEZEL CHAIN HAT BAND

MORE COLORS AVAILABLE

from $165.00

| /

LARGE CATCH ALL DISH

MORE COLORS AVAILABLE

$80.00

| /

LARIAT DENIM RIBBON TIE

$28.00

| /

LEATHER HAT BOX

MORE COLORS AVAILABLE

$650.00

| /

LEATHER LAPTOP CASE

MORE COLORS AVAILABLE

$95.00

| /

LEATHER PORTFOLIO

MORE COLORS AVAILABLE

from $125.00

| /

LEATHER SHOP JACKET

$245.00

| /

LIZARD LEATHER HAT BAND

$115.00

| /

LONG OVAL HAT BAND

$225.00

| /

LONG STERLING SUNFLOWER EARRING

$295.00

| /

LONGHORN WATER BUFFALO PIN

MORE COLORS AVAILABLE

from $275.00

| /

LOST TRAIL CLASSIC CLOAK

$1,595.00

| /

LOST TRAIL CROPPED FRINGE ARCHER OS

$1,795.00

| /

LUNA RED LION VEST

$168.00

| /

MADURAI CAMILLA BLOUSE

$168.00

| /

MADURAI GAIA DRESS

$204.00

| /

MAGNET HAT FEATHERS

$135.00

| /

MAGNETIC HAT CLIP

MORE COLORS AVAILABLE

$115.00

| /

MAGNETIC HORSESHOE NAIL PIN

$95.00

| /

MASON JAR MUG

MORE COLORS AVAILABLE

$65.00

| /

MEN'S BOLERO JACKET

$200.00

| /

MEN'S BUCKAROO DENIM TRUCKER JACKET

$165.00

| /

Men's Denim Ranch Hand Trucker Jacket

$155.00

| /

MEN'S DENVER SHIRT

MORE COLORS AVAILABLE

$110.00

| /

MEN'S KR TEAM SHIRT

MORE COLORS AVAILABLE

$80.00

| /

MEN'S PERFORMANCE WESTERN PEARL SNAP

$95.00

| /

MEN'S SAN FERNANDO SHIRT

MORE COLORS AVAILABLE

$150.00

| /

MEN'S SAN JUAN SHIRT

$150.00

| /

MEN'S SAWTOOTH OXFORD PEARL SNAP

$98.00

| /

MEN'S SHORT SLEEVE PERFORMANCE WESTERN PEARL SNAP

MORE COLORS AVAILABLE

Sold out

| /

MEN'S VINTAGE WEIGHT SAWTOOTH COTTON PEARL SNAP

MORE COLORS AVAILABLE

$98.00

| /

Mesilla Lulu Teddy Aviator

$3,500.00

| /

MILO MAKEUP POUCH

MORE COLORS AVAILABLE

$145.00

| /

MINI CONCHO ACCORDION WALLET

MORE COLORS AVAILABLE

$165.00

| /

Mini Horseshoe Hat Pin

from $95.00

| /

MISSION TRAILS CROPPED FRINGE ARCHER OS

$1,795.00

| /

Mother of Pearl Disc Earrings

$425.00

| /

MOUNTAIN CARD SLEEVE

MORE COLORS AVAILABLE

$65.00

| /

NAJA BELT

MORE COLORS AVAILABLE

$225.00

| /

NAJA BELT BUCKLE

$115.00

| /

OCEANO MARE-BARICCO VEST

$134.00 $192.00

| /

OCEANO MARE-GAIA BLOUSE

$105.00 $176.00

| /

OIL FINISH WAX

Sold out

| /

OLIVIA JEANS IN DARK WASH

$150.00

| /

OSTRICH LEATHER HAT BAND

$185.00

| /

OVAL BOLO CHOKER

$215.00

| /

OVAL BUCKLE WITH BRASS SIGNET

$145.00

| /

OVER-THE-CALF BOOT SOCKS (3-PACK)

MORE COLORS AVAILABLE

$30.00

| /

PASSPORT CASE

MORE COLORS AVAILABLE

$145.00

| /

PETITE BEADED HAT BAND

MORE COLORS AVAILABLE

$145.00

| /

POT HANDLE HOLDER

MORE COLORS AVAILABLE

$55.00

| /

PYTHON LEATHER HAT BAND

$145.00

| /

RANCH HANDS® DEERSKIN GLOVES

$55.00

| /

RANCH HANDS® ELKSKIN GLOVES

$85.00 $135.00

| /

RANCHER RING

$165.00

| /

Rectangle Jasper on Leather Hat Band

$245.00

| /

RIBBON TALES LORRAINE BLOUSE

$156.00

| /

ROMAN COIN WILD RAG SLIDE

MORE COLORS AVAILABLE

from $115.00

| /

ROSIE RED LION SCARF

$40.00

| /

ROUDY HAT BAND

$225.00

| /

Roughout Shirt

MORE COLORS AVAILABLE

$525.00

| /

ROUND CROSSBOW HAT BOX

MORE COLORS AVAILABLE

$95.00

| /

RUBY TUESDAY IKAT IRENE SKIRT

$180.00

| /

SARAH JEANS IN BLUE

$150.00

| /

SCALLOPED SKINNY BELT

MORE COLORS AVAILABLE

$150.00

| /

SHADOW BOX BOLO CHOKER

$215.00

| /

SHENOA BAG

$345.00

| /

SIERRA WESTERN RODEO BLOUSE

$168.00

| /

Siete Earrings

$265.00

| /

SILK BANDANA

MORE COLORS AVAILABLE

$42.00

| /

Small Bezel Chain Hat Band

MORE COLORS AVAILABLE

$195.00

| /

SMALL GOLD SHARD HAT PIN

$80.00

| /

Small Horseshoe Hat Pin

from $125.00

| /

SOLID BRASS SHIELD BELT

MORE COLORS AVAILABLE

$175.00

| /

SOLSTICE CANYON UNISEX CLOAK

$1,800.00

| /

SPUR PIN IN GOLD

from $165.00

| /

SPUR PIN IN SILVER

from $118.00

| /

SQUARE COASTERS

MORE COLORS AVAILABLE

$55.00

| /

STAMPED SILVER AND TURQUOISE SCARF SLIDE

$125.00

| /

STAMPED SILVER SCARF SLIDE

$85.00

| /

STAR CONCHO HAT BAND

$185.00

| /

STERLING CONCHO BOLO TIE

MORE COLORS AVAILABLE

from $155.00

| /

Sterling Silver Barbed Wire Hat Stick Pin

$140.00

| /

Sterling Silver Circle Concho Hat Band

$1,450.00

| /

Sterling Silver Square Concho Hat Band

MORE COLORS AVAILABLE

from $1,450.00

| /

STERLING SPUR EARRING

$295.00

| /

STERLING SUNFLOWER SINGLE DROP EARRING

$165.00

| /

STINGRAY LEATHER HAT BAND

from $95.00

| /

STUDIO 54 JERRY PANT

$168.00

| /

SUEDE CHORE COAT

MORE COLORS AVAILABLE

$525.00

| /

SUEDE SHAWL VEST

MORE COLORS AVAILABLE

$495.00

| /

SUMMER SKY PAINTING

$365.00

| /

Swiftwater Rain Jacket

$245.00

| /

TAPERED CONCHO BELT

$385.00

| /

TAPERED EXOTIC BELT

$265.00

| /

TAPERED FLORAL BELT

MORE COLORS AVAILABLE

$195.00

| /

TECOVAS BASICS CARE KIT

$85.00

| /

TELLURIDE BOOK

$65.00

| /

TELLURIDE PICK AXE PIN

from $155.00

| /

TELLURIDE SHACKS PAINTING

$465.00

| /

TEQUILA LUPITA VEST

$168.00

| /

TESELA-SANDRO VEST

from $113.00

| /

The 1970's Fringe Jacket

MORE COLORS AVAILABLE

$495.00

| /

THE ABBY

MORE COLORS AVAILABLE

$375.00

| /

THE ALCHEMISTRESS TELLURIDE TINTYPES

$350.00

| /

THE ANNIE

MORE COLORS AVAILABLE

from $345.00

| /

THE ANNIE MONARCH

$365.00

| /

THE ANNIE SUEDE

MORE COLORS AVAILABLE

$345.00

| /

THE BELMONT HAT

MORE COLORS AVAILABLE

$245.00

| /

THE BELT BLANK

MORE COLORS AVAILABLE

$100.00

| /

THE BRASS OVAL

$110.00

| /

THE BROKEN ARROW BRIM BITER®

$250.00

| /

The Buckaroo Palm Leaf

$185.00

| /

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